Better-than-expected New Year’s performance provides some holiday cheer for US hoteliers

Better-than-expected New Year’s performance provides some holiday cheer for US hoteliers
Miami hotels shine as calendar flips to 2026


Fireworks illuminate the Miami skyline to celebrate the new year early in the morning on Jan. 1. Miami's hotel market was a top performer among U.S. hotel markets the week of Dec. 28 to Jan. 3. (Getty Images)
https://www.costar.com/article/68272260/better-than-expected-new-years-performance-provides-some-holiday-cheer-for-us-hoteliers


U.S. hotel performance started off strong in 2026 as revenue per available room increased by 7.9% in the week of Dec. 28 to Jan. 3. Hotel occupancy rose 2.1 percentage points and average daily rate jumped 3.4%. Room demand grew by 5.2%, largely driven by a 5.7% increase in transient demand.

Our initial projections anticipated a subdued holiday season due to the midweek timing of Christmas Eve and New Year’s Eve. While we accurately assessed the impact for Christmas, our expectations for the New Year period did not materialize.

Since 2000, New Year’s Eve has occurred on a Wednesday four times, including 2025. This time, occupancy reached 56.8%, which remains lower than figures typically seen when the holiday falls on a Friday or Saturday; however, room demand ranked ninth highest historically. Notably, RevPAR increased 3.4% driven by a 1.3-percentage-point rise in occupancy and a 1% increase in ADR.

Room demand growth was seen every day of the week, except Tuesday, last year’s New Year’s Eve. Overall, it rose by nearly 1 million room nights compared to the previous year, with an average daily gain exceeding 141,000 room nights. In total, 2.9 million hotel rooms were sold daily during the week — an average of 155,000 fewer per day relative to 2021 and 2022, when New Year’s Eve fell on Friday and Saturday, respectively, but much stronger than we anticipated. For the two weeks encompassing this holiday season, RevPAR advanced by 0.7% compared to the same period last year, with occupancy stable and ADR rising 0.8%.




Most US hotel markets share in RevPAR gains

RevPAR increases were seen in most hotel markets across the nation as 78% of them were up, including 21 of the top 25 markets. Of the 12 markets that saw RevPAR decrease by 10% or more, 10 were 2024 hurricane markets. Atlanta and Salt Lake City were the other two large decliners. Overall, RevPAR in hurricane markets was down 15.5% on falling occupancy.

Miami led the top 25 in hotel RevPAR growth for week with a 26.4% increase. Hotel occupancy in Miami reached 88% and ADR increased 17.1% to $383. This was the second-highest ADR in the country for the week, behind only Oahu Island in Hawaii. Miami hotels were the benefactor of heightened New Year’s Eve travel, plus the College Football Playoff Orange Bowl game played on New Year’s Day. This overlap drove occupancy to 93.5% and ADR to $455 on New Year’s Eve.

Six additional top 25 markets experienced double-digit RevPAR increases including Minneapolis, Dallas, Philadelphia, New York City, St. Louis and Orange County. Outside of Dallas, which hosted the CFP Cotton Bowl, these increases were mainly the product of increased New Year’s Eve demand. RevPAR in top 25 markets, excluding Las Vegas, was up 9.1% with ADR slightly outpacing occupancy growth.

Hotel RevPAR in Las Vegas was flat this week. This does not initially stand out as a national market driver, but it is important to understand the context of the recent results. Las Vegas is up for the first time in weekly RevPAR since early October, ending a 12-week negative streak RevPAR. Over that period, Las Vegas RevPAR decreased 12.5%, while the overall U.S. hotel RevPAR was down 1.3%. If you removed Las Vegas, U.S. RevPAR was somewhat flat (-0.6%) during that period.

RevPAR in non-top 25 markets saw growth of 10.9% with Buffalo (+66.4%) seeing the highest RevPAR gain of any market this week. Buffalo’s large gains began on Sunday when the Buffalo Bills hosted the Philadelphia Eagles, and the increases continued the rest of the week. Fort Worth/Arlington, Texas (+57.7%), and Montana (+52.2%) also saw strong RevPAR growth. In total, more than half of all non-top 25 markets saw double-digit RevPAR gains in the week versus 28% of the top 25 markets.

The nation’s highest hotel occupancy was seen in the Florida Keys (90.1%) where ADR increased by 16%. Miami had the second-highest occupancy (88%), followed by Fort Lauderdale and New York. All three markets also saw double-digit ADR increases with occupancy above 86%. Gatlinburg/Pigeon Forge, Tennessee, and Oahu were also strong with the measuring topping 85%.

Steady growth reported in nearly all hotel classes

Also notable during the week of Dec. 28 to Jan. 3 was the shared gain across most hotel types. Bifurcation continued with luxury hotels leading in RevPAR growth (+13.2%) and economy hotels bringing up the rear (-3.3%). However, the economy segment was not as bad as it seems. Excluding Hurricane markets, economy hotels saw RevPAR advance by 1.9%. Hurricane markets also affected hotels in midscale where the total result was up 2% with hurricane markets and up 6% without. The remaining classes saw RevPAR advance by 6% or more overall with slightly higher gains without hurricane markets.

RevPAR gain offers optimism, but sustained growth remains uncertain

While the RevPAR gain was welcomed and a positive sign for the U.S., it is worth noting that strong performance in the first week of the year doesn't always indicate growth for the rest of the year. For example, RevPAR rose by 15.3% during the first week last year, but after that, the industry only experienced double-digit RevPAR growth once more with declines in most of the following weeks. We do not anticipate a performance catalyst yet. RevPAR will likely stay negative in the first quarter of 2026, with gradual recovery expected as 2024 hurricane impacts diminish.

Global hotel RevPAR surges back

Global hotel RevPAR on a same-store basis excluding the U.S. surged back with RevPAR rising by 12.3%. Occupancy rose by 4 percentage points with ADR up 5.7%. China led the gain, up 23.8%, its largest RevPAR in some time due to an elongated New Year holiday – January 1-3, 2026 versus January 1, 2025. Hotel RevPAR was also strong in the Caribbean, Canada, France, Latin America, and Australia, where it rose by more than 11%.

Mexico saw the weakest RevPAR result at 1.6% growth, which was held back by lower-performing properties in the Mexican Caribbean (-6.5%) and Monterrey (-5.5%). Cancun also saw weak hotel performance results (+1%).

Isaac Collazo is senior director of analytics at STR. Cole Martin is an analytics and insights specialist at STR.

Hotel stocks end 2025 slightly positive
Baird Hotel Stock Index up 1.2% in December


NEW YORK, NEW YORK - DECEMBER 30: Traders work on the floor of the New York Stock Exchange (NYSE) on December 30, 2025 in New York City. The Dow opened largely unchanged in morning trading following its steepest one-day decline in nearly two weeks. (Photo by Spencer Platt/Getty Images) (Getty Images)
https://www.costar.com/article/1465512844/hotel-stocks-end-2025-slightly-positive?


Stock prices for the hotel industry's public companies ended 2025 in the black.

The Baird Hotel Stock Index — which comprises 20 of the largest hotel brand companies and real estate investment trusts publicly traded on a U.S. stock exchange by market capitalization — rose 1.2% in December, its second straight month of growth.

The index's percent change from month to month was split with six months of growth (January, May, June, August, November and December) and six months of contraction (February, March, April, July, September and October).

The Hotel Stock Index ended 2025 up 6% year to date.

The S&P 500 — an indicator of the health of the broader economy — was mostly flat (-0.1%) in December but ended 2025 up 16.4% year to date.

“Hotel stocks finished the year with mixed performance in December, but both sub-indices relatively outperformed their respective benchmarks,” said Michael Bellisario, senior research analyst and managing director at Baird. “Numerous demand headwinds negatively impacted RevPAR growth throughout 2025, which weighed on investor sentiment and stock performance. For the full year, the global hotel brands gained 9% but underperformed the S&P 500 by 725 basis points; the hotel REITs declined 10% and lagged the RMZ by more than 900 basis points.

“Looking to 2026, investors remain optimistic that fundamental performance will improve given more favorable holiday timing, forthcoming economic stimulus and a robust special events calendar, including FIFA World Cup 2026.”

The RMZ, or MSCI U.S. REIT Index — which is a gauge of the overall real estate investment market — fell 3% in December. The RMZ finished the year down 1.2% year to date.

The hotel brand sub-index rose 1.5% in December, while the hotel REIT sub-index dipped 0.7% during the month.




Month over month, Ashford Hospitality Trust's stock rose 20.3% in December. Conversely, Summit Hotel Properties reported its stock was down 9.1% from November.




Year over year, Hilton's stock jumped 16.2% in December, followed by IHG Hotels & Resorts (+12.7%) and Marriott International (+11.2%). Ashford Hospitality Trust reported the biggest year-over-year stock decline at 40.8%, followed by Choice Hotels International, which was down 32.9%.

For more information about the Hotel Stock Index, email hotelstockindex@rwbaird.com. The Baird Hotel Stock Index and sub-indices are available exclusively on CoStar News Hotels. The indices were created by Robert W. Baird & Co. (Baird). The market-cap-weighted, price-only indices comprise 20 of the largest market-capitalization hotel companies publicly traded on a U.S. exchange and attempt to characterize the performance of hotel stocks. The Index and sub-indices are maintained by Baird and hosted on Hotel News Now, are not actively managed, and no direct investment can be made in them. As of 30 June 2021, the companies that comprised the Baird Hotel Stock Index included: Apple Hospitality REIT, Ashford Hospitality Trust, Chatham Lodging Trust, Choice Hotels International, DiamondRock Hospitality Company, Hersha Hospitality Trust, Hilton Inc., Host Hotels & Resorts, Hyatt Hotels, InterContinental Hotels Group, Marriott International, Park Hotels & Resorts, Inc., Pebblebrook Hotel Trust, RLJ Lodging Trust, Ryman Hospitality Properties, Service Properties Trust, Summit Hotel Properties, Sunstone Hotel Investors, Wyndham Hotels & Resorts, and Xenia Hotels & Resorts.

The key to excellent hospitality is remembering you're serving whole human beings

AI can only get you half the way on the personalization journey


Sean McCracken (CoStar)
https://www.costar.com/article/792091135/the-key-to-excellent-hospitality-is-remembering-youre-serving-whole-human-beings


Usually when I write these blogs, I like to think of a topic that has a news hook, even if it's kind of basic or tenuous.

Today, I don't necessarily have that, but there is something going on in the hotel industry generally that I've been thinking about.

The idea of personalization as a key to providing superior hospitality and service is not a new one, but more and more I've seen artificial intelligence discussed as an enabler of that. The theory is often framed as if front-desk associates or other employees have a robust profile of a guest at their fingertips, a dossier of their likes and dislikes compiled likely by some sort of AI, and if automation can remove more of the grunt work off their plates, then what you're left with is the set up for a more humanistic and meaningful interaction between employee and guest.

And to be clear, I'm not pushing back against that idea at all. If you enable people to connect on a more human level, you will definitely get better interactions, assuming your associates have the right kind of personality to seamlessly incorporate that information and form connections with guests.

But what I would say is that sort of profile-building only gets you half way there to true personalization. In part, what I think hoteliers need to admit to themselves is those dossiers on preferences do not present a holistic profile of guests as people.

There are any number of things you can know about me without knowing who I truly am as a person. I'm tempted to list a bunch of them out to prove my point, but I'm also weary that I might be giving away all the secret answers to my password reset questions if I do that.

Suffice it to say, knowing that I'm a father of two, a Buffalo Bills fan and allergic to shellfish doesn't do much to reveal my soul — other than the Bills part.

Like so much in life, the way to truly elevate service above contending with facts is to admit to ourselves what we don't know, and embrace that people are complex ecosystems unto themselves filled with joys and losses and happiness and tragedy and a million things small and large that coalesce into a higher being. Don't assume an AI-compiled profile, or any other resource, gives you a complete picture of a person you've never met before.

True exemplary service comes from forging real human connections.

Let me know what you think on LinkedIn or via email.

The opinions expressed in this column do not necessarily reflect the opinions of CoStar News or CoStar Group and its affiliated companies. Bloggers published on this site are given the freedom to express views that may be controversial, but our goal is to provoke thought and constructive discussion within our reader community. Please feel free to contact an editor with any questions or concern.


Hilton Punishes Hotel After It Cancels ICE Bookings

Jude Wilson/Unsplash
https://www.fodors.com/world/north-america/usa/minnesota/minneapolis-st-paul/neighborhoods/minneapolis/experiences/news/hilton-removes-minneapolis-hotel-after-ice-agent-booking-refusals-spark-controversy


DHS criticized the independently-run hotel.


Another brand has gotten caught up in the growing polarization in the U.S. Hilton Hotels has removed a Minneapolis hotel from its website for refusing bookings from Immigration and Customs Enforcement (ICE) agents. The global hotel chain, which has more than 9,000 properties worldwide, faced backlash from the right after news broke that a Hampton Inn, a Hilton brand, had refused bookings for law enforcement. Now it is being criticized by the left for reportedly caving to pressure from the other side.

The Department of Homeland Security (DHS) criticized the Hampton Inn, located in the Lakeville suburb of Minneapolis, for canceling bookings for ICE agents. In a post on X, DHS alleged that Hilton Hotels had maliciously canceled its reservations as part of a coordinated campaign. The post included screenshots of an email that read, “We have noticed an influx of GOV reservations made today that have been for DHS, and are not allowing any ICE or immigration agents to stay at our property. If you are with DHS or immigration, let us know as we will have to cancel your reservation.”

Hilton and Everpeak Hospitality, which operates the hotel, both released statements apologizing and reaffirming that they do not discriminate. Hilton Hotels distanced itself from the independently operated hotel’s actions and said they do not reflect Hilton’s values. However, the company also confirmed it had rectified the matter. Everpeak stated it welcomes all guests, adding, “We are in touch with the impacted guests to ensure they are accommodated.”

A day later, the hotel was removed from Hilton’s website. In a statement on X, the hotel chain said the owner had confirmed resolution of the issue, but that a recent video had made it clear the hotel was not meeting Hilton’s standards. “As such, we are taking immediate action to remove this hotel from our systems. Hilton is—and has always been—a welcoming place for all.”

The video refers to influencer Nick Sortor entering the Hampton Inn while posing as a federal agent and asking for a reservation. The front desk staff, unaware they are being filmed, inform him they are not accepting bookings from DHS agents. Sortor cites the statements from Hilton and Everpeak affirming a welcome for all, but the hotel clerk politely states that it is against their policies.

It is unclear whether the hotel still has an affiliation with the global chain, but it can no longer be booked through Hilton’s website.

The Political Background

In his second term, President Donald Trump has increased immigration detentions as promised in his campaign. More than 328,000 people have been arrested since January, most with no criminal records. U.S. citizens have also been affected, and there have been reports of deportations of immigrants to countries where they have no ties. Masked agents have been recorded detaining people in schools, courtrooms, and residences, with more violent videos showing agents shoving people or breaking car windows, frightening communities. Consequently, there is growing apprehension about unidentified cars and people in vests appearing in neighborhoods.

In recent weeks, Minnesota has come under the president’s scrutiny.

In an unfortunate incident, 37-year-old U.S. citizen Renee Nicole Good was shot and killed by an ICE agent in Minneapolis on Wednesday. The city has erupted in protests against federal agents.

This occurred after the Trump administration deployed 2,000 immigration agents to crack down on the Somali community in the state, following alleged fraud accusations by a conservative YouTuber. The administration has also blocked child care payments and admitted to planning the “largest DHS operation ever.” This has led to tensions between federal agents, state leaders, and residents.

Residents have shown their discontent by impeding agents, demonstrating outside hotels where agents are suspected to be staying, and alerting each other about masked individuals in their neighborhoods.




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