As luxury shifts, Equinox Hotels CEO adjusts


As luxury shifts, Equinox Hotels CEO adjusts
Christopher Norton was named CEO of Equinox Hotels in 2016.
https://www.hotelinvestmenttoday.com/Development/Brands/As-luxury-shifts-Equinox-CEO-adjusts?

Equinox Hotels CEO Christopher Norton talks about driving rate in NYC, new developments in CALA and Nashville, and the brand’s pipeline.


NEW YORK CITY — The CEO of Equinox Hotels says he’s noticed a shift in luxury in the last nine years since his company launched.

“Luxury has become much more democratized. It’s available to more people,” said Christopher Norton, CEO of New York City-based Equinox Hotels, noting a statistic that the largest growing demographic in North America is millionaires. “You could debate if that’s right or not, but that’s the fact. People want these experiences, but they consume them in a way that’s more sophisticated and more educated.”

Norton noted that today’s traveler is smarter than ever.

“But they also want to be more relaxed about traveling and the way they dress, what they wear and how they travel,” he said, noting this can present itself a lot differently than what he calls “traditional luxury” (white gloves, brass buttons, butler service, chandeliers and sprawling lobbies with huge flowers). “That’s a traditional luxury approach, versus discretion, speed and comfort.



“If you want to arrive in sneakers, in a hoodie, you shouldn’t hesitate to dress this way,” he said. “We give people permission to do that. It’s been very well received.”

Norton knows luxury. He spent 28 years with Toronto-based Four Seasons Hotels and Resorts, ending as president and COO. In 2016, he was named CEO of the new hospitality venture, Equinox Hotels, which is primarily owned by The Related Companies, which is also the majority owner of the broader Equinox Group, which runs a fitness empire including Equinox, SoulCycle and Blink Fitness.

Norton said it has been a great opportunity but also a daunting challenge to go from 118 hotels to zero, and from 50,000 employees to two. Equinox opened its first hotel in New York City in June 2019.

Equinox’s pipeline

While Equinox’s ramp-up has been at a deliberate pace, the company has made several announcements of late, most recently with its expansion into the Caribbean with the 62-key Equinox Resort Anguilla Port Nimara (the property includes 35 branded residences, which Norton said is pretty essential to making most North America development pencil these days). Equinox is also developing a new property in Nashville with a pair of Boston-based companies, The Congress Group and Taurus Investment Holdings. In 2023, Equinox established a foothold in the Middle East with the 128-key Equinox Resort Amaala along the Red Sea coast in Saudi Arabia.

Norton said this development plan has been in the works for some time.

“The strategy, very early on, was that we would be a global brand, and we would try to be a global brand very quickly, versus waiting and developing in one part of the world and then moving on,” he said. “The second strategy was that we would equally pursue resorts as we would pursue urban models because we didn’t want to get stuck 10 years down the road and be perceived as an urban brand or as a resort brand.

“We wanted to be both, because we also thought that we could program and activate the resort experiences very differently.”

Norton said the plan has always been to pursue key North American markets and said the entry into the Middle East should also allow Equinox to expand there, with a focus on Saudi Arabia, Abu Dhabi, and Dubai first, then moving to places like Qatar and Kuwait next.

So where else would Equinox like to expand? London is a location the company has always looked at, Norton said.

“It’d be such a perfect addition to us and then Europe is the next step. We have had conversations in Europe, but it’s a bit more difficult to penetrate because of the space requirements we have.”

Using the New York City location as a guide, the space requirements include a full Equinox health club on-site.

Related and Oxford Properties Group recently sold the lower half of the Hudson Yard Tower, which includes the Equinox hotel as well as office and retail space, to Japan’s privately held Mori Trust for a reported $541 million.

Equinox Hotels recently announced its expansion into the Caribbean with the Equinox Resort Anguilla Port Nimara. (Credit: Equinox)


Norton said Related still has an ongoing interest in developing future properties together, but Equinox Hotels also has the flexibility to work with other investors in different locations.

“[Related] was always open enough, and for us, it was very helpful that if, for some reason, they didn’t want to, or couldn’t do a deal in a certain spot with us, that we were free to deal with other investors,” he said, noting the Middle East and Nashville deals as examples. “We’re not confined by the relationship.”

Norton likes the company’s deliberate expansion pace, noting the news of the Nashville development “slipped out” before he would have wanted it to.

“We’re very careful to announce deals. I’d rather go slower. We have a few that we’re waiting on. So, I think you’ll get a few more announcements in December and January,” he added.

“We have been quite deliberate with looking at some of these markets, and we’re very picky with the location and we want to keep the brand promise when we open,” he said. “I want people to walk in these hotels and think, ‘It’s amazing. I had a great stay.’ Maybe it’s not for everyone, but for those who would want to come and experience this type of luxury, I think they should come.”

When asked where else Equinox would like to expand in North America, Norton mentioned markets such as San Francisco, Austin, Miami, Atlanta, and Los Angeles, without getting into specifics. “We’ve pursued in all these places.”

Performance in NYC

Norton said others questioned the location of the New York City hotel at first because it was in Manhattan.

“People were laughing at me and said, ‘You’ll never get a rate above $455… $600 if you’re lucky,’” he said, noting that the hotel will average an ADR of $1,000 for the year and is running an average of $1,300-$1,400 per night right now. The hotel’s performance has been exemplary, Norton said, noting it is budgeting 80% occupancy for next year and the GOP is above 40% for 2025.

While Norton admits that ADR in New York City, especially in luxury, is sky high with no ceiling in sight, that doesn’t mean you can just go higher and higher when the rate isn’t based on demand.

“We have to be careful that we don’t get overly greedy and just make sure that the price is purely based on demand,” he said. “If we want to play a long game, we have to make sure that the guest leaves and feels that it was worth it, even if it was expensive.”


Marriott extends St. Regis to ‘Estates’
The brand extension embraces the “slow life” approach to hotelkeeping and will focus on a residential resort experience.

The Resort at Pelican Hill will become the first St. Regis Estates property.
https://www.hotelinvestmenttoday.com/Development/Brands/Marriott-extends-St-Regis-to-Estates?



BETHESDA, Maryland – Marriott International has launched an “estate” extension for its St. Regis brand, starting with a repositioning of The Resort at Pelican Hill, A St. Regis Estate, which will debut in Newport Coast, California, in 2027.

Marriott said the St. Regis Estates brand will be “reserved for legacy-rich, leisure-led estates – rarified hotels defined by significant history, expansive grounds, and extraordinary amenities.”

It further stated the Estates brand will introduce destinations “shaped by character, setting, and heritage rather than spectacle or trend.”

The Resort at Pelican Hill is elevating its Tom Fazio-designed 36-hole golf courses, reimagining all Bungalows and Villas with refined new interiors, and introducing a Chef-led culinary experience alongside a Signature Bar and Lobby. Additional enhancements include a renewed Coliseum Pool, a Roman-style colonnade anchoring The Spa, the debut of the Bella Vista Pool Caffè and Social Club, and an elevated Villa Clubhouse designed for longer, more leisurely stays. The hotel will also introduce St. Regis signature Butler Service and hallmark rituals such as Afternoon Tea and Sabrage. In addition, inspired by the King Cole Bar at the original St. Regis in New York City, the reimagined Pelican Hill bar will feature a commissioned mural that reflects the estate’s sense of place.

No further Estates project have been announced by Marriott.

“For the Astors, the founding family of the St. Regis brand, the ultimate luxury was retreating from the city to their country estates, where time with loved ones could be savored with exquisite ease amid settings rich in heritage and a rare sense of belonging,” said George Fleck, senior vice president and global brand leader, St. Regis Hotels & Resorts. “That ideal profoundly resonates with today’s luxury traveler. With St. Regis Estates, we honor that legacy by celebrating each estate’s origins and creating escapes that bring people together to embrace beauty, connection, and the simple pleasure of slowing down. Each estate is chosen for its narrative power, architectural character, and expansive, cinematic setting, offering a more enchanted and deeply residential resort experience.”

Challenged for growth, brands have leaned on partnerships
Marriott, Sonder just one example of industry trend

Sundy Praia, an SLH Hotel, can be booked on Hilton's platforms because of a partnership between the two companies. (Small Luxury Hotels of the World)
https://www.costar.com/article/1227707367/challenged-for-growth-brands-have-leaned-on-partnerships?


With an increasing need to grow units and a more challenging construction and development environment for hotels, the phenomenon of hotel brands leaning on strategic partnerships to grow their platforms has only become more prominent in the post-pandemic era.

While Marriott International's recently failed deal with Sonder Holdings has grown to be the most infamous example of this trend, it's far from the only example.

Here's a look at some of the other major deals brands have struck to bolster their numbers.

Hilton

As a company that has long relied on organic growth for its platform, Hilton has been more resistant to acquisitions to intensify growth than many of its peers. But at the same time, the company has struck some strategic partnership deals to flesh out its offerings to guests and particularly Hilton Honors loyalty members.

One of the most prominent examples is the deal with Small Luxury Hotels of the World, which allows Hilton loyalty members to book stays and use points at SLH's luxury properties across the globe. That partnership launched in 2024 and has been touted as a success by both companies.

The companies celebrated adding 500 properties to the Hilton platform in September with owners in SLH's system noting significant growth and Hilton growing its representation of luxury hotels from 35 countries to 90 at that point.

“For our 21-room, Wentworth Mansion, the Hilton partnership has significantly contributed to our financial performance, generating 20% of our total revenue year to date," said Richard Widman, chairman and owner of Wentworth Mansion in Charleston, South Carolina via a news release. "This demonstrates the partnership’s substantial value and ability to attract discerning guests. The partnership with Hilton has exceeded our expectations.“

Similarly in the interest of expanding its presence in a specific segment of travel, Hilton launched a partnership with AutoCamp in early 2024, adding the glamping brand to its overall portfolio. AutoCamp offers travelers high-end Airstream trailers, cabins and tents to experience the outdoors near national parks and other nature-focused destinations.

“We know today’s travelers are craving adventures when planning their next trip, and that’s why we look for innovative and like-minded partners like AutoCamp,” Chris Silcock, president of global brands and commercial services at Hilton, said in the release announcing the deal. “This is the first time a major hospitality brand and outdoor lodging company have come together in this way to create even more choices for travelers while redefining the outdoor hospitality experience.”

Marriott International

While Sonder's collapse has been grabbing most headlines of late, Marriott's most impactful partnership in recent memory has been it's strategic alliance with MGM Resorts International, which opened up options for Marriott Bonvoy members to book on the Las Vegas Strip. The success of that strategic licensing agreement has regularly been touted on earnings calls for both companies since its launch in late 2023.

During an October earnings call, MGM Resorts President and CEO Bill Hornbuckle discussed how the Marriott relationship has been a bright spot during a difficult time for Las Vegas. At that point, MGM officials were projecting 900,000 room nights delivered through the Marriott partnership.

“October is shaping up to be the strongest room-night month ever for forward bookings originating from the Marriott channel,” he said.

Choice Hotels International

Choice Hotels International has been a company that has long relied on partnerships to bolster its loyalty offerings, in particular. Even before the pandemic, the hotel brand company leaned on a strategic alliance with Apple Leisure Group to offer more resort options on its platform, although that deal ended with Hyatt Hotels Corporation's 2021 purchase of Apple Leisure Group.

Currently, Choice has deals with Preferred Hotels & Resorts, Penn National Gaming and Westgate Resorts.

Choice's partnership with Preferred, which bills itself as "the world's largest independent hotel brand" with properties across 80 countries, has spanned roughly two decades and allows Choice Privileges members to book across the latter company's more than 600 hotels, resorts and other offerings.

Choice and Penn began their strategic partnership in early 2021, offering loyalty benefits to Choice loyalty members at Penn's casino resorts across the U.S.

And the Westgate Resorts deal once again supplemented Choice's offering when it started earlier this year, adding 21 leisure resort destinations within its booking platform.

IHG Hotels & Resorts

In 2022, IHG Hotels & Resorts expanded its offering of luxury resorts through a 30-year licensing agreement with Iberostar Beachfront Resorts.

At the time of the deal, IHG officials announced that up to 70 hotels with roughly 24,300 rooms would join their system, while Iberostar retained ownership. That accounted for 3% growth of IHG's overall portfolio.

Keith Barr, CEO of IHG at the time, celebrated the announcement, noting it matched well with consumer demand.

"Guests have told us of their wish for increased choice of resort and all-inclusive destinations within our brand portfolio," he said via news release.

Hyatt

While Hyatt has not been shy about building out its portfolio via acquisitions since selling off billions in owned real estate, the Chicago-based hotel brand company has also been active in forging partnerships to fill in gaps across its portfolio.

Similar to Hilton's AutoCamp partnership, Hyatt allied with Under Canvas to grow its outdoor offerings in 2024. The deal added 13 outdoor resorts to the World of Hyatt loyalty platform.

One strategic partnership for Hyatt actually parlayed into an acquisition was its relationship with Düsseldorf, Germany-based Lindner Hotels AG.

The two companies first signed an exclusive collaboration agreement in late 2022 that added over 30 properties across seven European countries to Hyatt's portfolio. The scope and nature of that relationship changed, though, in mid-2024 when Hyatt purchased the Me and All hotel brand from Lindner with plans to grow it beyond its native Germany.

And after losing MGM as a partner in 2023, Hyatt reestablished a presence in Las Vegas by aligning with The Venetian Resort Las Vegas in late 2024.

“Las Vegas is a perennial favorite for World of Hyatt members and our group business customers are requesting rooms at a higher volume than pre-pandemic due to the world-class entertainment and unique experiences offered by this dynamic destination,” Hyatt's Chief Commercial Officer Mark Vondrasek said in the news release announcing the deal. “The licensing agreement with The Venetian Resort Las Vegas adds 7,000 rooms and 2.25 million square feet of meeting space, inviting Hyatt's loyalty members and valued customers to have even more options to earn and redeem loyalty points when visiting Las Vegas.”

Hoteliers gain clarity with World Cup group draw release

United States gets Paraguay, Australia in Group D

FIFA President Gianni Infantino (L) speaks during the FIFA World Cup 2026 Official Draw with (L-R) U.S. President Donald Trump, Mexican President Claudia Sheinbaum, and Canadian Prime Minister Mark Carney at the John F. Kennedy Center for the Performing Arts Dec. 5, 2025 in Washington, D.C. (Photo by Andrew Harnik/Getty Images) (Getty Images)
https://www.costar.com/article/1219153547/hoteliers-gain-clarity-with-world-cup-group-draw-release?


The day that hoteliers have been waiting for has finally come: The group draw for the 2026 FIFA World Cup in North America has been released.

Each group is separated into four teams who will face off against each other once in the group stage to try and qualify for the knockout stage. Thirty-two of the 48 teams will advance to the knockout stage. Each of the 12 group winners will automatically advance, and the remaining qualifiers will make it based on record and goal differential.

The official schedule of each group stage match has also been released, providing hoteliers with the ability to plan for the teams and fanbases that will come through their cities. The group stage will take place between June 11-27.

There's six spots still up for grabs from teams awaiting qualification.

The United States is paired with Paraguay, Australia and one of Turkey, Slovakia, Kosovo or Romania. The United States will face off against Paraguay in its first group stage match on June 12, 2026 in Inglewood, California. Its second match will be on June 19, 2026, against Australia in Seattle.

The top seven most impactful international fan bases listed in Tourism Economics' report on hotel demand expectations for the tournament — England, France, Brazil, Argentina, Portugal, Germany and Spain — are in different groups among the 12.

North America is hosting the quadrennial soccer tournament for the first time since 1994. It will span 39 days, beginning on June 11, 2026, and concluding on July 19, 2026, in East Rutherford, New Jersey.

This will be the largest World Cup in history both in terms of the field of teams — 48 — and total matches — 104.

North America is hosting the quadrennial soccer tournament for the first time since 1994. It will span 39 days, beginning on June 11, 2026, and concluding on July 19, 2026, in East Rutherford, New Jersey.

Hoteliers hope to net global demand surge from 2026 FIFA World Cup
What the hospitality industry can expect from the biggest World Cup ever

The U.S., Mexico and Canada will co-host the 2026 FIFA World Cup from June 11 to July 19, with the tournament final held at MetLife Stadium in East Rutherford, New Jersey. Pictured is the FIFA World Cup Trophy on display in New York City during the official Trophy Tour around tournament host cities in 2024. (Getty Images)
https://www.costar.com/article/1559161554/hoteliers-hope-to-net-global-demand-surge-from-2026-fifa-world-cup?



Hotel owners and operators across the U.S., Canada and Mexico have a lot to look forward to in 2026.

The three countries will co-host the global soccer tournament from June 11 to July 19. It's the largest World Cup ever, with a larger field of teams — 48 — and 104 total matches. A total of 16 cities across the three countries will host World Cup matches.

Click through CoStar News Hotels' complete coverage of the 2026 FIFA World Cup and favorite this page as it will be updated with more content.




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